89jili Privacy Policy – How We Handle Your Personal Data

When you register and use 89jili, we collect certain personal information that is necessary to operate your account and comply with Philippine gaming regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect financial information such as your preferred payment method details — for example, your GCash or Maya account reference — in order to process deposits and withdrawals securely. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you voluntarily provide when you contact our support team, submit a complaint, or respond to a survey. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

The personal data we collect is used exclusively to deliver, maintain, and improve the 89jili platform for players in the Philippines. Your account information is used to verify your identity, process transactions, and ensure that only eligible adults aged 21 and above can access our gaming services. Technical and session data helps us detect suspicious activity, prevent fraud, and keep the platform secure for all users. We may use your contact details to send you important account notifications, transaction confirmations, and updates about changes to our terms or policies — these communications are service-related and cannot be opted out of while your account remains active. Where you have given explicit consent, we may also send you promotional communications about new games, offers, or platform features; you can withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

89jili does not sell or share your personal data with third parties for commercial purposes. However, in order to operate the platform effectively, we work with a limited number of trusted service providers who process data on our behalf — these include payment processors such as GCash and Maya, identity verification partners, and cloud infrastructure providers. All third-party processors are bound by strict data processing agreements and are only permitted to use your information for the specific purpose for which it was shared. We may also disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, for example in connection with an investigation into fraud, money laundering, or underage gambling. In the event that 89jili undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We take reasonable steps to ensure that all parties who receive your data maintain appropriate security standards consistent with this policy.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 89jili platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 89jili account and to keep your login credentials confidential at all times.

As a user of the 89jili platform in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data in circumstances where we no longer have a legal basis to retain it. You may also request that we restrict the processing of your data while a correction or objection is being reviewed, and you have the right to object to processing carried out on the basis of our legitimate interests. To exercise any of these rights, please contact our support team directly — we will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data privacy law. Please note that certain rights may be limited where we are required to retain data for regulatory, legal, or security purposes, and we will explain any such limitations clearly when responding to your request. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

89jili uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences, and these cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur — this data is used in aggregate form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main gaming features. We do not use third-party advertising cookies or allow external ad networks to track your activity on the 89jili platform. For more information about how cookies work and how to manage them on your device, please refer to your browser's help documentation.